Emergency control center set up with professional know-how
Alarm monitoring centers and emergency control centers are becoming increasingly important. Whether in industry, public safety, the service or information sector – growing security demands require innovative monitoring systems. Equipping modern control centers can significantly reduce the workload for employees caused by stress and shift work. Ergonomics, improved overview and correct alarm prioritization are also decisive advantages. As a professional equipment supplier, the JST team knows all the important requirements for emergency control centers.
Efficiency and security for the workflow in emergency control centers
Whether they work for the police or fire department, in the rescue service or security sector – operators in an emergency control center have to prove their ability to make decisions even under great stress. However, technically and ergonomically inadequate equipment can make the processes more difficult. Too many mice and computers at the workplace, a lack of alarm prioritization and inadequate visualization are among the most serious weaknesses.
Comprehensive planning and installation of a complete emergency control center or targeted support for important sub-areas? The experienced JST team provides valuable support with proven planning packages.
Keeping an overview in a tense situation. Classify situations correctly. Making the right decisions even under stress. A fail-safe emergency control center from JST meets all the requirements for this. Proactive monitor walls and intuitive operation are the basis for shorter response times. Ergonomic working conditions create an attractive working environment even in 24/7 shift operation.
Indispensable! These benefits argue for an emergency control center from JST:
Ergonomics: Modern setting creates an attractive working atmosphere
Efficiency: Proactive alarm visualization reduces response times and stress
Overview & handling: Reduction of monitors and mouse/keyboard units cuts error rate
Resilience: Redundancy options take all aspects of security into account
Quality: High-quality, robust furniture “made in Germany!”
Emergency control centers are indispensable in public life as well as in industry, the energy sector and many other fields. They ensure safety in the event of accidents and disasters, crises and major situations. Control centers are an essential part of occupational safety, the protection of critical infrastructures and emergency communication. In order to ensure smooth processes within emergency call centers, monitoring and rescue control centers, the spatial and technical conditions available to employees are of crucial importance. As a partner for holistic concepts in the field of emergency control centers, JST has many years of know-how from hundreds of projects.
The requirements in emergency control centers are comprehensive. Emergency and service control centers of private security services and police traffic control centers monitor events on the roads and in local public transport. Fire and rescue services are alerted and take the necessary measures. Emergency control rooms and alarm receiving centers react, for example, when the alarm system of a building reports a break-in or important equipment fails. However, these facilities have one thing in common: the staff in the control centers monitor a huge number of alarms every day. Modern technology components simplify this work considerably. The right tools can significantly optimize response and coordination in case of an alarm.
As the market leader for control room solutions, JST- Jungmann Systemtechnik® has been concentrating on the professional planning and implementation of emergency control centers for three decades. Project references include service centers as well as alarm receiving centers, emergency call centers, rescue and security services, traffic control rooms and monitoring services.
The topic of “security” plays a decisive role here. But user-friendliness, clarity and working ergonomics are also key arguments in favor of a JST control center. From the kick-off workshop to individual planning and final installation, including staff training – JST customers benefit from innovative solutions and practical know-how.
A look at our projects: When every second counts, technology from JST makes the difference
Almost three decades of control room expertise – that’s what we stand for! With hundreds of outstanding projects. JST installations – these are emergency control centers, security centers, traffic control centers, service control centers and security control centers – in short: control centers that ensure more security in every area of life. Get a first impression of what it means to work with the leading control room specialists right here in our photo gallery.
Image 1 | It is the centerpiece of safety in Hanover’s local public transport system: the new protec service GmbH operations control center. Messages of all kinds, emergency calls and alarms come together here. State-of-the-art security technology is available for monitoring. If alarms are reported, the control center staff take over the coordination of all further measures.
Image 2 | Latest level of technology is used in the Bremen police video control center to monitor dangerous hotspots such as the station area. The alarm system allows incoming messages and emergency calls to be automatically displayed on the video wall. This enables police operators to take appropriate action without delay and coordinate rescue services, for example.
Image 3 | Certified as an alarm receiving center and emergency call and service control center – in Hanover, the security service NWSG, in cooperation with JST, has implemented a control center in which security has top priority. Special software and state-of-the-art ergonomic and technical workstations are used for monitoring and alerting. Two proactive video walls also enable the automatic connection of incoming messages.
Image 4 | Whether emergency call center, service control center or alarm receiving center – like here, Charité CFM Facility Management GmbH sometimes receives thousands of alarms every day. To ensure the safety of people, properties and facilities, employees are expected to react quickly and track alarms correctly in order to coordinate the fire and rescue services in the event of danger.
Image 5 | Indispensable in the event of a situation briefing or disaster: the ASDN (Autorisierte Stelle Digitalfunk Niedersachsen) of the Central Police Directorate of Lower Saxony. Fire and rescue services as well as hundreds of police units rely on a highly available digital radio network, which is made possible by innovative JST components.
Image 6 | A visual and technical asset for traffic monitoring: the Hamburg traffic control center. Triggering height control in the Elbe tunnel, collisions on the main arterial roads or traffic jams – the employees can switch on the required camera images from any location in the event of an alarm. The advanced video wall technology enables the police to undertake virtual “patrols” on the video wall.
Image 7 | Ventilation systems fail, one of the nearly 100 elevators gets stuck unnoticed – state-of-the-art security technology makes it possible to prevent such scenarios on the Messe Berlin GmbH site. With the JST components used, the employees at the control center have a secure and proactive alarm management system at their disposal.
Image 8 | The business location THE SQUAIRE at Frankfurt International Airport is exceptional in many respects. This also applies to Fraport AG’s emergency and service control center, whose employees are responsible for safety on site. Stefan Ertl, Head of Fire Protection and Security, comments: “Our team praises the Jungmann system, which not only simplifies the work, but also makes it safer”.
Image 9 | The operational center of the European Union Agency for the Operational Management of Large-Scale IT Systems (eu-LISA) uses an innovative control center concept from JST to fulfill the Europe-wide tasks of the Brussels authority. Maximum availability, proactive processes, an optimum overview of all systems and absolutely secure handling are of fundamental importance there.
Fit for the digital future with an integrated overall concept! Security requirements and data volumes are growing. The pace of processing and visualization is increasing significantly, especially in emergency control centers. Employees have to keep an eye on more and more sources at the same time. JST uses comprehensive turnkey solutions to actively prevent overload. The portfolio includes modern monitor walls that proactively visualize alarms thanks to innovative software solutions. New KVM systems enable constant monitoring of all applications and secure handling switching them on. Control room consoles from the Stratos range consistently focus on ergonomics. They ensure that concentration and comfort are supported in equal measure.
During a workshop in JST’s unique control room simulator, the control center solutions can be thoroughly tested. The project, targets and budget are defined in a virtual meeting or live on site.
The planning phase then begins: experienced control room professionals are at your side with technical planning support in on-site discussions and web meetings! Photorealistic 3D visualizations and film trailers help with the decision-making process. Operating and visualization concepts are developed. Ergonomics, climate, acoustics, light – all aspects are taken into account. And even after implementation of the emergency control center, JST remains at your side with an individually customized service package.
Technical advantage through JST components: Efficient alarm management reduces stress and response times
Responding quickly and efficiently to alarms and initiating the necessary measures! This sums up the main task of emergency control centers. However, a control room often receives thousands of messages in the course of a day. Within seconds, employees have to gather and prioritize important information, make decisions and coordinate emergency services. This multitasking causes stress. Modern technical systems can be used to counteract this.
Effective sound absorber with alarm function: OPAL X11®
This practical solution measurably reduces noise pollution caused by sound: the acoustic ceiling sail OPAL X11® not only acts as an effective sound absorber in the control center. It also optimizes lighting during shift work and can be used as a source for audiovisual alarms if required.
When alarms seem to magically switch on
Computers and cameras that switch on automatically as if by magic in the event of an alarm? In combination with special interfaces, the DisplayWalls from JST make such event-controlled scenarios possible. Another advantage: the entire team is alerted at the same time. No alarm is lost!
Right of way for safety with innovative software from JST
We pay the utmost attention to the topic of “security”. Based on nearly 30 years of experience, JST has developed software solutions that enable automatic, event-controlled alarm functions (PixelDetection®) on the one hand and convenient login and logout via chip card (myLogin®) on the other.
How to decrease stress levels for employees in control centers
Efficient, safe and convenient! With JST MultiStreaming® it is possible to significantly reduce stress factors in the control center. Switch any source to any desired monitor, only one mouse and keyboard per workstation, better climate thanks to outsourced hardware are just some of the advantages.
Simplified handling for all sources in the control center
A user interface in which the control center operators can easily find their way around. An interface that reflects the operator’s own control room as a 3D layout. On this basis, the JST developers have designed myGUI®, a platform that offers simplified access to the handling of all systems.
More ergonomics and comfort especially for shift work
Ergonomics is one of the key requirements for control center equipment today. In emergency control centers, where stress due to high alarm volumes and shift work are part of everyday life, the ergonomic furniture solutions from JST provide a counterpoint. Bestseller: the Stratos X11® console.
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Experience more at a planning workshop in the control room simulator
Having visions of the future is good. Experiencing is better! Visit the control room simulator, unique in Europe, where state-of-the-art technology and the latest ergonomic know-how are combined. The control room of the future. The special feature: Here you can touch everything and try it out for yourself.
Whether virtual or live on site – the workshop in the control room simulator is free of charge.
We kindly ask for prior registration.
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We offer our customers unique products and solutions for control rooms. An exclusive benefit that only JST can provide.
We have been in the business for over 30 years. We are happy to bring our many years of know-how to your project.
For you, this means: You benefit from smooth processes and a lot of experience. Because JST keeps everything in mind!
Our experts are among the best. They have been designing control rooms for years. Our team enjoys working together – for you!
What clients say about their experience with JST – Jungmann Systemtechnik®
„PixelDetection® software has allowed us to significantly improve our response time.“
“This used to be just an office; today we can call it a state-of-the-art control room.”
„Great products, great service and a very friendly team at any time of cooperation.“
This is where visions become reality: JST components pave the way into the digital age
The integrated control room models from Jungmann Systemtechnik set new standards in efficiency and resource management. Innovative components make the control of your company’s strategic and operational core tasks not only more convenient, but also more secure. We are at your side to develop an overall concept for you that meets the requirements of an increasingly automated world.
Video: this is how control room control works:
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The smart multifunctional table sets new standards
Leading furniture designers have created the AllMedia exclusively for JST. The conference table is far superior to conventional models. The reason: Via JST MultiStreaming®, the system connects the conference room directly to the sources of the control center, which are immediately available.
The right video wall for every room
Monitor walls from Jungmann Systemtechnik adapt exactly to the structural requirements and size of your control room. We offer various options for different needs, ranging from the carrier plate for wall mounting the monitors to mobile DisplayRacks and multifunctional DisplayWalls.
Increased attention in case of events
Whether DisplaySuit, Stratos X11® operator console or OPAL X11® ceiling sails – the integrated AlarmLight changes color depending on the event and thus attracts everyone’s attention. Red or pulsating light gives the control room team a clear signal: “Attention! A reaction is required here!”
JST DisplayWalls – the team players in the control center
Video walls from JST are the basis for a new level of event-oriented surveillance efficiency. Crystal-clear 24/7 displays and the integration of of real-time data pave the way for precise monitoring and fast decision-making. Proactive alarm visualization reduces response times.
Security and convenience go hand in hand
Access-protected and air-conditioned, the control room hardware is housed in the external technology room via extender solutions. Data is transmitted in real time without any loss of quality. An additional benefit: heat and noise pollution are kept away from the control room.
Masterpieces in the control room
Fully integrated operator consoles “made in Germany” impress with their workmanship, design and fulfillment of legal ergonomic requirements. By merging with the hardware and software solutions developed by JST, the Stratos X11® becomes an indispensable command center in the control room.
Interactive, creative, communicative!
A multifunctional situation table as a central hub. The JST TacticTable® is gaining a foothold in the market as a smart information hub for all control room applications. The performance potential and skills of the individual are multiplied by bundling creative concepts and ideas in a team.
IP streaming solution for control room management
Operate any source on any desired screen. Just one mouse and keyboard required for all applications. Intuitive handling with the myGUI® interface. Cost-saving and with a sharpened focus on security. The convenient KVM solution JST MultiStreaming® offers flexibility without limits!
Fixed contact person for all phases of the project
Workflow and task coordination with the specialist departments
Professional implementation of all components
Employee training and initialization of the new Control Center
Turnkey Solutions:
Integrated overall solution creates a real competitive advantage
You want a control center where all information comes together? A control room as a secure basis for the requirements of the digital future, precisely tailored to your processes and needs?
With our experience from more than 600 projects, we are the right partner for turnkey solutions that transform your control room into a profit center.
The right solution for every control center
Ergonomic furniture, large video walls, operation technology and much more – JST world offers the entire spectrum of control room equipment. Whether service control center, emergency call center or alarm receiving center: Our concepts are individually customized to your needs. Watch our videos to see just how comprehensive our support can be. Or take a closer look at modern options for alarm detection.
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